Change we must

In a world driven by technology, only change is permanent. Change we must, but how? Transition from one system to another is perhaps the biggest challenge that we have not been able to cope with. Half-baked solutions with underage players cannot deliver. Reminds me of Einstein’s famous quote: “We cannot solve our problems with the same thinking we used when we created them.” Steve Jobs, one of the greatest technologists of the 21st century, went even further by saying: “Either lead or get out of the way.”

A few years back I was doing some research on universities and their impact on setting the course of nations. Syed Ahmed Khan’s Aligarh Muslim University stood out. It produced the Change Managers who not only led the freedom movement but also had the capacity to sustain it. The Islamic Republic of Pakistan (IRP) desperately needs such individuals who can understand and then manage the needful. In the year 1875 he founded the MAO College (Mohammadian Anglo Oriental College) which later grew into a university in the year 1920. He passed away in 1898 but the institution grew. Later on, Allama Iqbal led the movement, and finally it was Muhammad Ali Jinnah who succeeded in carving a new homeland in August 1947 for the Muslims of the Indian Subcontinent. Unfortunately, he did not live long enough to lay the foundations of the new state, but he did leave clear guidelines for the inherited establishment to follow (Armed Forces, Bureaucracy).

After taking over in October 1999, Pervez Musharraf created a think tank called the National Reconstruction Bureau (NRB). Headed by Lt. Gen. Tanvir Naqvi, it was located in the Chief Executive (CE) secretariat. The task was to design and execute political and administrative reforms in the country. I was invited to give my input. Naqvi Sb was very confident about delivering meaningful change. His main focus was on devolution of power. As a student of management, I asked him a simple question: “Who will implement his plan?” Bureaucracy, of course, was his quick reply. He did not have an answer to my second concern: “Why will they implement a plan which reduces their power?” He then decided to get rid of me by saying if I wanted to discuss implementation details, I should go to the third floor to the CE’s office. Finally, he stepped down and was replaced by a young novice who lacked the experience and clout to deliver meaningful change.

Then there was another initiative called the National Commission for Human Development (NCHD), led by a pediatrician from a small town in Oregon. The worthy Dr assured the CE that he would manage funds from abroad while the local expenses were to be provided by the Government of Pakistan (GOP). Various centers were established across the country and staff recruited. While GOP provided the internal resources, the external help never came despite fundraising efforts abroad. The CE was convinced that the two sectors were well covered, but they were not. Finally, NCHD became a liability and was shut down and the staff laid off.

During my term as Chairman, Pakistan Science Foundation (PSF), I lobbied for technocrats to head technical ministries, which was not well received by the powers that be. Commercialization and application of research is the biggest challenge faced by the R&D sector of the country. When I was denied an extension after the completion of my term, I paid a farewell visit to the Secretary MOST (Ministry of Science and Technology). It was a friendly meeting; the Secretary appreciated my work but complained that I did not follow his guidelines. While leaving, he pointed at the board where the names of his predecessors were written. I still remember his words: “Only our names make it here.” He did not like my spontaneous response: “Time will tell,” and it did. My lobbying prevailed; a retired Chairman of PAEC (Pakistan Atomic Energy Commission) replaced him. Though he had no commercial background, I decided to guide and support him. He recommended major investments in creating public sector entities like HMC III, run by PAEC, for meeting their equipment needs. At best, only pilot plants were viable for transfer of technology from laboratory to industry. He was unable to get the funds. As such, his term ended with no major breakthrough, and business as usual continued.

Pakistan has a federal structure of governance. Federating units are diverse with differing needs. I am in favor of devolution, but the task on hand is not simple. The forces of status quo are too entrenched. Change Managers are needed at all levels. Complexities have to be understood and managed. There has to be consensus on the road map. Islamabad has an archive of failed plans. The same mistakes should not be repeated again. The first challenge is to find qualified individuals with solid re-engineering experience to lead the crusade. Einstein and Jobs were two brilliant brains of their times; we must value their outlook to move forward and avoid chaos and confusion. Oversimplification of the task at hand must be avoided.