How pakistani pensioners can get a free proof of life certificate from home

Pakistani pensioners can now obtain their Proof of Life certificate free of charge without having to visit a bank or pension office, thanks to a new digital and nationwide service introduced by the National Database and Registration Authority (NADRA).

Pakistani pensioners can now obtain their Proof of Life certificate free of charge without having to visit a bank or pension office, thanks to a new digital and nationwide service introduced by the National Database and Registration Authority (NADRA).

The facility is available through the Pak ID mobile app, NADRA Registration Centres, Union Councils, e-Sahulat franchises and NADRA’s mobile services across Pakistan.

The initiative has been introduced on the special directions of Prime Minister Shehbaz Sharif in collaboration with the Ministry of Interior and Narcotics Control Ministry of Defence Controller General of Accounts (CGA) and Military Accountant General (MAG).

The service is particularly aimed at helping elderly bedridden and differently abled pensioners who may find it difficult to travel repeatedly to banks or pension offices to fulfil the Proof of Life requirement.

How to Get Proof of Life from Home

The easiest option for eligible pensioners is the Pak ID mobile app. Pensioners can complete the required identity verification process through the app and obtain their Proof of Life certificate from home.

Pensioners who cannot use the Pak ID app themselves can also receive assistance from a family member. A family member may use their own Pak ID account to complete the prescribed identity verification process for the pensioner.

For those who require in-person assistance, the service is available free of charge at more than 5,000 e-Sahulat franchises across the country. Pensioners can also visit more than 988 NADRA Registration Centres and around 500 Union Councils, where priority services are being provided without requiring them to wait in the regular queue.

Pensioners who cannot easily travel to a service point can use NADRA’s mobile registration vans, biker services and main pack services.

National Pensioners Register

The Proof of Life facility is part of a wider reform initiative under which NADRA has established a National Pensioners Register. In its first phase pensioners administered by CGA and MAG have been included in the database.

The digital register provides pension authorities with a reliable source for verifying a pensioner’s identity and life status. It can also reduce the need for families to repeatedly report the same information to different government departments.

If a pensioner’s death is reported through NADRA’s death notification system or recorded in the Civil Registration Management System, the relevant pension controller can receive a digital notification.

NADRA has also introduced a verification service for authorized banks, allowing them to directly check a pensioner’s Proof of Life status through the National Pensioners Register.

The new system is expected to make pension verification easier while reducing paperwork, repeated physical visits and inconvenience for elderly pensioners.