Summary
- Investigators said the facility was allegedly involved in organised financial fraud and the unlawful collection of sensitive banking information from overseas victims.
- According to investigators, the network allegedly used techniques such as caller ID spoofing, impersonation and prepared scripts to persuade victims to disclose confidential personal and financial information.
- The initial findings suggest that the operation may have involved several levels of coordination, ranging from call centre agents to individuals allegedly involved in carrying out financial transactions using unlawfully obtained information.
The National Cyber Crime Investigation Agency (NCCIA) has uncovered an alleged international cyber fraud operation in Karachi arresting 11 suspects including the owner of an illegally operated call centre accused of targeting foreign citizens particularly those in the United States.
According to officials the NCCIA Karachi Zone conducted a raid at an unauthorised call centre operating on the first floor of Zafar Centre on Shahrah-e-Faisal.
Investigators said the facility was allegedly involved in organised financial fraud and the unlawful collection of sensitive banking information from overseas victims.
The arrested suspects include call centre owner Yaser Gilgiti along with agents super agents closers and a floor manager. Two other suspects named in the case remain at large.
Preliminary investigations and technical examinations of the seized equipment reportedly indicated that the suspects posed as representatives of American banks financial institutions and debt settlement companies to deceive individuals over the phone.
According to investigators, the network allegedly used techniques such as caller ID spoofing, impersonation and prepared scripts to persuade victims to disclose confidential personal and financial information.
Officials said the information allegedly collected by the suspects included Social Security numbers, credit and debit card details, banking records, phone numbers, dates of birth and other personal identification data.
Investigators further alleged that the information was shared with other members of the network to facilitate unauthorised financial transactions and fraudulent charges.
The initial findings suggest that the operation may have involved several levels of coordination, ranging from call centre agents to individuals allegedly involved in carrying out financial transactions using unlawfully obtained information.
However, the allegations remain subject to further investigation and legal proceedings.
The NCCIA has registered FIR No. 106/2026 at its Cyber Crime Reporting Centre in Karachi against 13 nominated suspects under provisions of the Prevention of Electronic Crimes Act (PECA) 2016, including amendments introduced in 2025 alongside relevant sections of the Pakistan Penal Code.
Officials said investigations were continuing to establish the full scale of the alleged operation trace financial transactions identify additional facilitators and examine possible links with other domestic and international cybercrime networks.
The agency’s findings are expected to help investigators determine the extent of the suspected fraud and the roles allegedly played by the individuals involved.
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