Maryam Nawaz shares apology video of bus conductor who pushed woman

Lahore: A bus conductor who was filmed pushing a female passenger has publicly apologised following widespread attention to the incident and intervention by Punjab Chief Minister Maryam Nawaz.

The conductor identified as Ali Rizwan expressed regret over his behaviour in a video statement shared by Maryam Nawaz on social media.

In the video, Rizwan admitted that the way he treated the woman was completely wrong and said he felt ashamed of his actions. He also apologised to the affected woman and the wider public over the incident.

The conductor further pledged not to repeat such behaviour saying he regretted what had happened and would ensure that he never treated anyone in a similar manner again.

The incident had earlier drawn the attention of Chief Minister Maryam Nawaz who contacted the District Police Officer (DPO) to discuss the matter.

Maryam Nawaz had made it clear that simply dismissing the conductor from his job would not be sufficient action. She stressed that public transport staff were employed to facilitate passengers not mistreat or push them.

The chief minister also directed authorities to take the conductor to the woman’s residence and ensure that he apologised to her publicly.

Following the intervention the conductor issued his apology, acknowledging his misconduct and expressing remorse over the treatment of the female passenger.

The incident has once again highlighted concerns about passenger safety, respectful behaviour and accountability among public transport staff.