LHC orders end to ticket system in public hospitals

LAHORE: The Lahore High Court (LHC) has directed the Punjab government to abolish the existing ticket system in public hospitals within four weeks, aiming to make medical treatment more accessible and reduce delays for patients.

Justice Malik Javed Iqbal Wains issued the order while hearing a petition concerning the lack of basic medical facilities and difficulties faced by patients at government-run hospitals.

The court directed hospital administrations to end the requirement for patients to obtain registration slips before receiving medical attention. It said patients visiting emergency departments and outpatient departments (OPDs) should be provided immediate medical assistance without being made to wait in long queues for tickets.

The judge observed that patients should not have to go through unnecessary registration procedures or stand in lengthy lines before accessing healthcare services. The court emphasised that the treatment process should be made easier and more efficient, particularly for those seeking urgent medical attention.

During the hearing, the Special Secretary for Health assured the court that the ticket system would be abolished within four weeks. He said a modern mechanism would be introduced to improve the treatment process and make healthcare services more convenient for patients.

The court also sought a comprehensive report on the availability of medical facilities in government hospitals. It expressed concern over the failure to implement previous judicial directions, observing that non-compliance reflected a lack of seriousness and negligence on the part of the relevant authorities.

The LHC directed all concerned officials to ensure full implementation of its orders within four weeks. It warned that officials responsible could face action if they failed to comply without a valid reason.

The court subsequently adjourned further proceedings for six weeks.