Summary
- ISLAMABAD: The Power Division has announced the resolution of 11,695 pending net-metering applications as authorities move to clear a backlog that emerged during the transition to the new net-billing system.
- The Power Division said the initiative was aimed at ensuring eligible consumers receive their rights under the applicable rules without having to approach agents, intermediaries or other third parties to process their applications.
- He directed the relevant authorities to accelerate scrutiny of the remaining cases and ensure that applicants receive clear and transparent information about their applications.
ISLAMABAD: The Power Division has announced the resolution of 11,695 pending net-metering applications as authorities move to clear a backlog that emerged during the transition to the new net-billing system.
According to a statement issued on Saturday, the cases were resolved on the directives of Federal Minister for Power Division Sardar Awais Ahmad Khan Leghari, with direct communication with affected consumers now underway.
The Power Division said the initiative was aimed at ensuring eligible consumers receive their rights under the applicable rules without having to approach agents, intermediaries or other third parties to process their applications.
A total of 16,654 applications had remained pending during the transition from net metering to net billing. Following this, authorities launched a verification and validation exercise to examine and process the cases on a priority basis.
The Pakistan Information Technology Company (PITC) has begun contacting consumers directly to provide updates about the status of their applications and explain the next steps in the process. Officials said communication was being conducted through SMS, WhatsApp and other digital channels.
Consumers have also been warned against paying money to anyone claiming to offer faster processing or approval of their applications. The Power Division clarified that no payment or fee is required for expedited processing.
Verification of the remaining 4,959 applications is currently in progress, according to the statement.
Leghari said the government’s priority was to address genuine consumer grievances without unnecessary delays or outside interference. He directed the relevant authorities to accelerate scrutiny of the remaining cases and ensure that applicants receive clear and transparent information about their applications.
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