Proton says Rs1.1 billion returned to 816 customers, 48 cases still pending

The National Assembly Standing Committee on Industries and Production was informed that Proton Car Company returned around Rs1.1 billion

Islamabad: The National Assembly Standing Committee on Industries and Production was informed that Proton Car Company returned around Rs1.1 billion to 816 affected customers, while it is still contacting 48 customers regarding payment of their remaining amounts.

The matter was important because a total of 864 customers were affected, with outstanding payments totaling Rs1.18 billion. The committee had earlier asked about action on its recommendation regarding the return of money to Proton customers.

The meeting of the National Assembly Standing Committee on Industries and Production was held under the chairmanship of Syed Hafeezuddin, MNA. During the meeting, the committee inquired about the progress on its previous recommendation regarding Proton Car Company’s outstanding customer payments. A representative of Proton Car Company informed the committee that 864 customers were affected in total.

The representative said 816 customers had been accommodated by returning their amount. The committee was informed that Rs1.1 billion had been returned out of the total Rs1.18 billion. According to the company representative, 93 percent of the total amount has been returned to customers.

He said the remaining 48 customers are being contacted so that their money can also be returned. The representative assured the committee that the remaining matter would be resolved soon. The committee appreciated Proton Car Company for returning the outstanding money to its customers. Members observed that customers’ payments should be handled responsibly because many people invest their savings in vehicles and expect timely delivery or a refund.

The meeting was attended by MNAs Sajid Mehdi, Dr. Mahesh Kumar Malani, Abdul Hakeem Baloch, Naz Baloch, Dr. Mahreen Razzaq Bhutto and Muhammad Iqbal Khan. The Secretary of the Ministry of Industries and Production, along with other senior officials of the ministry and its attached departments also attended the meeting.

The committee made it clear that matters involving customers’ money must be resolved transparently and without unnecessary delay. The company is expected to contact the remaining 48 customers soon to return their amounts.