Karachi call centre raided over alleged fraud against foreign nationals, 7 arrested

The National Cyber Crime Investigation Agency (NCCIA) Karachi has raided a call centre in Malir’s Kausar Town over alleged fraudulent activities targeting foreign nationals and arrested seven suspects including the alleged owners of the operation.

The National Cyber Crime Investigation Agency (NCCIA) Karachi has raided a call centre in Malir’s Kausar Town over alleged fraudulent activities targeting foreign nationals and arrested seven suspects including the alleged owners of the operation.

According to the NCCIA initial investigations revealed that the suspects allegedly contacted foreign victims while posing as officials of international banks. They reportedly attempted to deceive victims into sharing sensitive personal and financial information.

Authorities said the suspects allegedly obtained debit card, credit card and other financial details from victims and subsequently used the information for fraudulent activities.

During the operation the alleged call centre owners identified as Bilal Raza and Abdullah were arrested along with five other suspects. The arrested individuals reportedly included call centre operators and agents allegedly involved in the fraudulent activities.

NCCIA officials also recovered several laptops and mobile phones from the premises during the raid. The devices have been taken into custody and will undergo further investigation and forensic analysis to determine their alleged role in the operation.

Following the raid, the NCCIA Karachi registered a First Information Report (FIR) against the suspects. The case includes provisions under PECA 2025, including Sections 3, 4, 13, 14, 16 and 26 along with Sections 109 and 34 of the Pakistan Penal Code.

Authorities said further investigation into the arrested suspects is underway. Investigators are also working to identify other individuals who may be linked to the alleged fraud network.

The operation highlights the growing focus of Pakistan’s cybercrime authorities on call centres allegedly involved in financial fraud and the misuse of sensitive personal information.

Officials have not yet disclosed the total number of alleged victims or the financial losses reportedly caused by the operation. Further details are expected as the forensic examination of the seized devices and investigation progress.

The NCCIA has urged caution regarding unsolicited calls from individuals claiming to represent banks or financial institutions particularly when callers request sensitive information such as debit card, credit card or other financial details.

The latest arrests are part of ongoing efforts by cybercrime authorities to investigate alleged digital fraud networks and prevent the misuse of financial information.