Summary
- The federal government has announced plans to launch a nationwide doorstep passport delivery service, aiming to make passport collection easier, faster, and more convenient for citizens.
- Officials examined progress on a dedicated digital application that will support the new service and finalized standard operating procedures (SOPs) for passport delivery.
- The doorstep delivery service is part of a wider package of reforms approved by the government to enhance efficiency and transparency within the passport system.
The federal government has announced plans to launch a nationwide doorstep passport delivery service, aiming to make passport collection easier, faster, and more convenient for citizens. The initiative is part of a broader effort to modernize Pakistan’s passport issuance system and improve public services.
The decision was reviewed during a meeting in Islamabad chaired by Director General Immigration and Passports Muhammad Ali Randhawa. Officials examined progress on a dedicated digital application that will support the new service and finalized standard operating procedures (SOPs) for passport delivery. The move is expected to reduce the inconvenience faced by applicants who currently need to visit passport offices multiple times.
The doorstep delivery service is part of a wider package of reforms approved by the government to enhance efficiency and transparency within the passport system. Earlier this year, authorities reduced the processing time for ordinary passports from 21 days to 14 days, providing quicker access to travel documents for citizens.
In addition, the government has decided to introduce a fully cashless payment system across passport offices within the coming weeks. The measure is intended to eliminate cash transactions, increase transparency, and curb the influence of middlemen who often exploit applicants during the passport application process.
Officials have also been working on broader digital reforms, including online services and technological upgrades designed to streamline passport applications and improve customer support. The home delivery service is expected to become a key feature of these modernization efforts, ensuring greater convenience for people across the country.
The initiative reflects the government’s commitment to improving public service delivery through technology and administrative reforms. Once fully implemented, citizens will be able to receive their passports directly at their homes, reducing wait times and making the overall process more user-friendly.
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