PSCA app provides mental health support to 9,261 citizens

PSCA app provides mental health support to 9,261 citizens

LAHORE: The Punjab Safe Cities Authority (PSCA) has provided psychological support and counselling to 9,261 citizens through its Next Gen Safety App, offering confidential assistance to people facing mental stress, anxietyli, domestic problems and other emotional challenges.

According to a PSCA spokesperson, 2,740 citizens used the service anonymously, allowing them to seek professional help without revealing their identities. The authority has also facilitated 2,652 video calls through the app, connecting citizens directly with trained psychologists for guidance and counselling.

PSCA psychologists assist people dealing with emotional distress, family-related problems, anxiety and other psychological concerns. The digital service allows citizens to discuss their issues from home and receive professional guidance without visiting a counselling centre.

The spokesperson said the Next Gen Safety App serves as a secure and youth-focused platform, particularly aimed at supporting Generation Z and other vulnerable citizens. The app maintains privacy and confidentiality while also providing access to free legal consultation and emergency assistance.

The PSCA urged people experiencing mental or emotional difficulties to seek timely professional support instead of dealing with their problems alone. Citizens can access psychological assistance by calling Emergency Helpline 15 and pressing 7. They can also seek support through the Next Gen Safety App.

The authority said it would continue using technology to expand accessible, confidential and citizen-focused services across Punjab.